Case Study: Agent Performance & Efficiency
Laivly collaborated with one of the largest manufacturers of packaged consumer foods, equipping their agents to handle customer queries and…
Case Study: Agent Speed-to-Production
Laivly partnered with America’s leading beauty retailer to help new agents reach performance levels in less time and with greater…
Case Study: Efficiency and CSAT
Laivly worked with one of the world’s largest cosmetics companies to deliver simultaneous improvements to agent efficiency, customer satisfaction, and…
Case Study: Concession Savings
Laivly collaborated with the leading vacation rental marketplace to reduce customer appeasement costs while preserving customer satisfaction scores.…