Bring Your Contact Center to Life

Laivly supercharges your entire contact center, not just your CRM. Streamline workflows, analyze customers on the fly, guide agents to outcomes, and reach resolutions — all at lightspeed. The future is Laivly.

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You assembled the perfect tech stack. Now let’s make it work as a team.

Inject AI into any existing system, or layer automation across your whole tech stack.
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Orchestration Layer

You assembled the perfect tech stack. Now let’s make it work as a team.

The orchestration layer is an AI-powered brain that seamlessly ties your tech stack together without the use of APIs.

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Inform

You know your brand's customers, Laivly knows the details.

Learn everything you need to know about your brand's customers within seconds — even if the data lives across multiple systems.

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Guide

Keep agents focused on what's next.

Keep agents one step ahead with predictions and guidance on the best next actions for complex policies.

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Automate

Save time by automating tedious tasks.

Simplify processes and automate workflows across all tools to improve accuracy and save time.

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Enforce

Reduce agent error and speed-to-production to optimize profits.

Laivly masters your company procedures so your agents can focus on personalization instead of policies.

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Respond

Deliver intelligent, lightning-fast responses.

Leverage advanced AI, machine learning, and digital automation to quickly gather relevant information and draft the perfect response within seconds.

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Laivly Transforms Every Agent into a Super Agent.

Improve agent efficiency and performance, accelerate speed-to-production, and boost agent satisfaction, all while elevating brand image and accuracy through consistent messaging.

EFFICIENCY

100%

PERFORMANCE

100%

SPEED TO PRODUCTION

100%

AGENT SATISFACTION

100%

BRAND ACCURACY

100%