Bring Your Contact Center to Life
Laivly supercharges your entire contact center, not just your CRM. Streamline workflows, analyze customers on the fly, guide agents to outcomes, and reach resolutions — all at lightspeed. The future is Laivly.
You assembled the perfect tech stack. Now let’s make it work as a team.
Inject AI into any existing system, or layer automation across your whole tech stack.
Orchestration Layer
You assembled the perfect tech stack. Now let’s make it work as a team.The orchestration layer is an AI-powered brain that seamlessly ties your tech stack together without the use of APIs.
Inform
You know your brand's customers, Laivly knows the details.Learn everything you need to know about your brand's customers within seconds — even if the data lives across multiple systems.
Guide
Keep agents focused on what's next.Keep agents one step ahead with predictions and guidance on the best next actions for complex policies.
Automate
Save time by automating tedious tasks.Simplify processes and automate workflows across all tools to improve accuracy and save time.
Enforce
Reduce agent error and speed-to-production to optimize profits.Laivly masters your company procedures so your agents can focus on personalization instead of policies.
Respond
Deliver intelligent, lightning-fast responses.Leverage advanced AI, machine learning, and digital automation to quickly gather relevant information and draft the perfect response within seconds.
Laivly Transforms Every Agent into a Super Agent.
Improve agent efficiency and performance, accelerate speed-to-production, and boost agent satisfaction, all while elevating brand image and accuracy through consistent messaging.EFFICIENCY
PERFORMANCE
SPEED TO PRODUCTION
AGENT SATISFACTION
BRAND ACCURACY