Sidd Case Notes Case Closed, With Customized Notes.
Sidd Case Notes generates polished, brand-aligned summaries of every interaction, so agents can move on faster without cutting corners.
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$7
per seat / month after trial

Use with voice and chat channels

All but eliminate after-call work

Improve customer continuity

Fully customizable formatting
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The Case Notes Tool Preferred by More Fortune 500 Companies
Imagine complete, accurate notes for every customer interaction, formatted and summarized just the way your brand uses them. Sidd Case Notes automatically drafts post-call write-ups so agents can quickly review, finalize, and move on.

Sidd makes my life so much easier. I used to spend so much time writing notes and trying to remember what the customer said. Now Sidd has all the details ready for me.Karyn F.
I end the call and my case notes are already written. I still can’t believe it’s so easy now. Sidd saves me so much time!Agustin A.
Honestly, Sidd catches things I would have forgotten to include. I can wrap up cases so much faster now, and I know my notes are better!Connor D.
Automated Case Notes Just Got Easier
Get started with Sidd Case Notes in minutes—no APIs, no IT lift. Just a swift and secure download and intuitive, user-friendly setup in our Sidd Studio interface. It’s powerful agent support at a price you won’t believe.
Reduce handle time and speed after-call work
Improve case note quality and customer continuity
Match your existing case note format perfectly
Sidd Case Notes Save Time — and Raise the Bar
Get started now to enjoy consistent, complete records for every interaction.