We make contact centers think

Attended automation, attended AI

You know your customers. We know contact centers.

Powered by advanced AI, Machine Learning, and Digital Automation, Laivly streamlines workflows, guides agents to outcomes, and provides them with the toolkit to reach resolutions at warp speed — all while maintaining the empathy that keeps your customers smiling. The future is Laivly.

Laivly Features Schedule a Demo

You know your customers. We know contact centers.

Laivly Features Schedule a Demo

40%

Boost in Agent Satisfaction

12%

Improvement in QA

34%

Increase in CSAT

23%

Reduction in AHT

Provide details and powerful insights to drive operations

Impact & affect AHT
See how agents are spending their time
Faster & flexible forecasting

Automate the repetitive, low value tasks

Faster customer experience
Less frustration for your users and agents
Quicker answers

Protect and support the high-value tasks

Improve process adherence
Prevent critical errors & save on incorrect expenses
Reduce training time

Seamlessly connect every tool in your tech stack

Laivly powers up performance KPIs across your entire contact Center

Combining the brainpower of 18,000 agents, leaders, and dreamers from our network of contact centers with intelligent Digital Automation to completely transform the world of customer care.