Your Guide Through
Uncharted CX
Evolve your contact center with Laivly’s configurable enterprise solutions and bring generative AI, machine learning, and automation to your tech stack in ways you never thought possible.
Discover how Laivly future-proofs your contact center — without replatforming.
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Introducing Your New Digital Worker
Meet SIDD, the friendly artificial intelligence that powers the Laivly platform. SIDD uses machine learning, automation, and large language models, including GPT, to reach resolutions faster and with more accuracy. From agent assist to unattended models, SIDD is the digital worker that’s built for the future of CX.
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Guide. Respond. Automate. Empower.
Laivly solves for the way your contact center operates, delivering meaningful results. Agents feel supported. Stakeholders save money. Customers leave satisfied.Impossible Was Yesterday
Your contact center is capable of more. Faster handle times. Stronger CSAT.Lower appeasement costs. Smarter CX without replatforming. It’s all possible with Laivly.
Evolve Your Contact Center Today
Laivly creates a powerful and intuitive AI orchestration layer for your contact center’s existing tech stack. No replatforming. No APIs. Just a remarkably simple, secure, and intelligent bridge to the tools, training, and workflows that drive your team’s success.Laivly is certified as a PCI DSS Service Provider. The compliance assessment was conducted by Coalfire Systems Inc., an independent Qualified Security Assessor (QSA) and the PCI DSS Attestation of Compliance (AOC) is available to customers upon request, or learn more on our Security & Data Protection page.
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