The Cobot for Contact Centers
Collaborative AI That ROIs From Day One
Meet Sidd, Laivly’s cobot for contact centers. Just add it to your agents’ desktops, give it instructions, and watch it operate your existing tech stack.
Our cobot automates tasks, supports agents in real time, and eliminates friction for customers and agents. Sidd instantly improves efficiency, accuracy, and customer satisfaction—without complex replatforming.
An AI strategy that actually works. ROI from your first call.
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Bring Your Tech Stack to Life
Laivly brings together technology and contact center operations in a uniquely functional way with our cobot, Sidd. Our Sidd solutions integrate easily with your existing tech stack, no APIs or coding required. Support your agents like never before and offer your customers self-service options that once seemed impossible. It’s omnichannel AI support done right.
Walk
Our voice channel solution brings real-time transcription, call summaries, and topic-triggered guidance to agents during calls while gathering actionable insights into both agent and customer behavior.
Run
From intelligent automation for complex workflows to accurate, on-brand response drafting, our signature omnichannel solution delivers performance improvements across the board and is easily configured to target your goals.
Fly
Sidd can handle emails, chats, SMS messages, and even social platform interactions independently from start to finish while consulting with human agents—rather than taking a case only so far before handing it off.
Discover how Sidd scales with your brand.
Evolve your contact center with Laivly’s cobot, Sidd. It’s CX tech that enables brands big and small to leverage AI and automation for meaningful impact. Talk to our team today.
Client Success Stories
Laivly's AI-powered cobot boosts contact center KPIs for many of the world's biggest brands. Are you ready to be one of them? Talk to our team today about what Laivly can do for your CX program.
