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Attended Automation Created for Contact Centers

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Attended Automation Created for Contact Centers

Learn how Laivly is transforming customer experiences for the world’s biggest brands

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Agent Performance & Efficiency

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Brand Quality & Accuracy

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Agent Training & Satisfaction

Read more about real-life automation success stories

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CASE STUDY

Concession Savings

Saving big on concessions at a global hospitality booking platform.

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CASE STUDY

Brand Quality & Accuracy

Improving online reviews with AI at the world’s largest cosmetic company.

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CASE STUDY

Agent Training & Satisfaction

Sky-rocketing productivity at a high-end eCommerce retailer.

Read more about real-life automation success stories

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CASE STUDY

Concession Savings

Saving big on concessions at a global hospitality booking platform.

Image

CASE STUDY

Brand Quality & Accuracy

Improving online reviews with AI at the world’s largest cosmetic company.

Image

CASE STUDY

Agent Training & Satisfaction

Sky-rocketing productivity at a high-end eCommerce retailer.

Concession Savings

At a global hospitality booking platform

We saved over $1m in concessions by implementing CRM controls to significantly reduce invalid expenses that were inconsistent with the company’s policies.

Download Case Study
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Concessions Savings

At a global hospitality booking platform

We saved over $1m in concessions by implementing CRM controls to significantly reduce invalid expenses that were inconsistent with the company’s policies.

Download Case Study
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Brand quality and accuracy

At a top cosmetics brand

We doubled email productivity using AI-predictive responses for online ratings and reviews.

Download Case Study

Agent training and Satisfaction

At a leading eCommerce retailer

We helped new agents achieve production levels 5 weeks faster while greatly improving productivity.

Download Case Study
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Agent training and Satisfaction

At a leading eCommerce retailer

We helped new agents achieve production levels 5 weeks faster while greatly improving productivity.

Download Case Study