Sidd Solo
Sidd Solo acts as an independent AI agent, accessing your tech stack virtually to perform tasks and resolve customer needs across channels — while staying aligned to your brand and workflows.
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Fully Autonomous. Fully Capable.
Sidd takes action on customer interactions, performing order look-ups, cross-system research, and other complex workflows independently, from start to finish. When necessary, Sidd consults with human agents, rather than abruptly handing off cases. It’s not just answering FAQs—it’s navigating your systems, applying policy logic, and closing the loop.
Built for complexity. Designed for autonomy. Powered by understanding.
How Sidd Solo Takes Center Stage
End-to-End Task Completion
From order lookups to multi-step resolutions, Sidd gets it done.
Cross-System Navigation
Clicks, searches, and acts across your tools—no APIs or custom integration needed.
On-Brand Communication
Delivers empathetic, policy-aligned, brand-voice messaging for email, chat, SMS, and social interactions.
Intent & Context Awareness
Understands customer needs across voice and text—and chooses the right next action.
Smart Escalation
Knows when to consult a human instead of passing the buck—and does so seamlessly.
AI That’s Not Robotic
Sidd Solo isn’t just fast, it’s thoughtful. It respects customer context, responds with care, and follows your brand’s playbook.
It’s AI that doesn’t just work for you—it works like you.
Share the Spotlight with the Full Sidd Platform
Sidd Solo is powered and configured through Sidd Studio and pairs seamlessly with Sidd Duo when you want a hybrid approach.
Use Solo for scale. Add Duo for support. Control it all in Studio.
One platform. Infinite possibilities.
See What Sidd Can Do for You
Which Sidd strategy is right for your contact center? Take our no-strings-attached quiz to find out! (No, seriously. See your results without even giving us your email.)
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