Laivly Security & Data Protection
Our technology was developed specifically for the contact center environment, so we understand the importance of protecting proprietary company information, your customers’ information, and access to your tools and systems.
Laivly’s product and architecture is built on security, customer privacy, and compliance.By using best-in-breed infrastructure, monitoring and auditing security measures with leading independent third-party assessors, and fostering a security-first culture.
Enterprise-Ready, 3rd-Party Verified Security and Compliance
The Laivly platform is built to the highest standards and best practices, and our implementation and adherence is tested comprehensively and regularly by third parties.
Data Security and Privacy by Design
Our platform does not save or store any sensitive or personally identifying information, and any such information on historical data is scrubbed and sanitized before ingestion for machine learning.
Secure Infrastructure and Architecture
We designed our product, operations, and solution architecture to support the security-compliant contact center. Our infrastructure and endpoint applications meet rigorous, best-in-class standards.
Our Security-First Culture
Our people and processes make security and privacy part of what we live and breathe on a daily basis. Our commitment to trust and security goes beyond an annual audit or a checkbox on an RFP.
Accreditations & Compliance