Sidd Real-Time Guidance In the Know, In the Moment.

Sidd Real-Time Guidance gives agents in-the-moment reminders based on customer signals and workflow context—so they never miss a step, script, or upsell.

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per seat / month after trial

Use with voice and chat channels

Easily set up and manage prompts

Segment users for targeted reminders

Roll out updates instantly to all agents

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The Agent Guidance Tool Preferred by More Fortune 500 Companies

Faster, more accurate agents with less onboarding time? It’s real. Sidd Real-Time Guidance gives agents more confidence, whether new hires or seasoned pros, with context-aware on-screen reminders throughout the interaction.

We have so much to remember, and even after training, I’d forget things. RTGs keep me on track. It’s kind of like an interactive cheat sheet!
David B.

I love that the reminders just pop up when they make sense. It helps me stay focused during calls, especially when it gets busy.
Sunshine C.

Sidd makes sure I don’t forget anything important, even when I’m tired or on a really tough call.
Aimy L.

Agent Guidance at Scale Just Got Easier

Get started with Real-Time Guidance in minutes—no APIs, no IT lift. Just a swift and secure download and intuitive, user-friendly setup in our Sidd Studio interface. It’s powerful agent support at a price you won’t believe.