The AI and Automation Platform for Contact Centers
Laivly solves the challenges of cost, consistency, and productivity for contact centers and customer service programs. The Laivly platform enables your existing tech stack to leverage generative AI, automation, and machine learning in practical, high-impact ways from day one.
Augment your agents. Supercharge your self-service options. Our approach to AI for CX keeps humanity at the heart of customer service.
Find out just how much is possible.
Client Success Stories
Agent copilot, autonomous digital worker, or something in between? With Laivly, the choice is yours.
Every Agent's Trusted Copilot
Digital Worker. Team Player.
Observe and Report
Discover how Laivly evolves your contact center.
Trust. Safety. Ethics.
We are committed to creating technology that enhances the human experience. Our approach prioritizes using AI and automation in a responsible and ethical manner that recognizes the rights, privacy and equality of everyone. Achieving this requires transparency, collaboration, and a relentless focus on applying leadership and ethics to every step of the development process. We respect the technology, and take responsibility for the impact it will have on our shared future.
Laivly is certified as a PCI DSS Service Provider. The compliance assessment was conducted by Coalfire Systems Inc., an independent Qualified Security Assessor (QSA) and the PCI DSS Attestation of Compliance (AOC) is available to customers upon request, or learn more on our Security & Data Protection page.