Sidd Studio
Design, deploy, and manage intelligent AI agents tailored to your business needs yourself, in minutes—no reliance on vendors or IT support. With Sidd Studio as your command center, you’re in full control.
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Configure the Possibilities
Sidd Studio is Laivly’s intuitive orchestration platform for configuring and managing your contact center’s Sidd AI agents. Or, put simply, it’s your very own Sidd factory. Do everything in one easy-to-use command center, from customizing Sidd Duo’s real-time agent support to launching Sidd Solo’s fully autonomous AI agents and digging deep into actionable data and insights.
Sidd Studio gives you full control—setup, optimization, and beyond—to customize your Sidd AI agents based on your unique business needs. Sidd Studio enables your technology to evolve right along with your contact center.
Your Prompts. Your AI Agents. Brought to Life.
Build AI Agents for Your CX Needs
Enable Real-Time Guidance
Deliver contextual prompts and insights to frontline teams, precisely when they need them.
Target by Group
Organize users by criteria like location, channel, or tenure—and tailor tools, messaging, and features accordingly.
Track What Matters
Monitor agent engagement, interaction patterns, and feature usage to surface performance trends and coaching opportunities.
Update on the Fly
Launch changes or important updates instantly—no waiting on development teams or vendor support.
Scale Securely
Grow AI coverage confidently—native guardrails make every action auditable, editable, and built for full contact center control.
An Orchestration Layer to Spotlight Sidd
Sidd Studio gives your organization a unified dashboard to control and manage Sidd across your CX ecosystem. Blend human and AI support or scale fully autonomous workflows—Sidd Studio keeps everything connected, configurable, and aligned.
Why CX Teams Love Sidd Studio
Fast onboarding and intuitive interface
Full control of updates and deployment
Customizable by program, team, and scenario
Real-time insights to guide performance
No-code setup—no dev queue required
See What Sidd Can Do for You
Which Sidd strategy is right for your contact center? Take our no-strings-attached quiz to find out! (No, seriously. See your results without even giving us your email.)
Take the Quiz
Or explore the rest of the Sidd Platform:
Real Impact for Agents and Operations
5/5 Stars for the Laivly team!
Laivly's been an incredible partner throughout the launch. Their team is intuitive, responsive, and knowledgeable, providing amazing support to our business during the launch. The platform itself has made a real difference in our agent and user experience, providing Turo with a much needed AI tool. Overall, launching Laivly felt seamless thanks to the team's dedication and expertise.
Program Manager
Collaborative Team, Compelling Solution
Laivly’s team approach was to get really deep learning on our product and team that allowed them to identify issues we didn’t see ourselves and to formulate available options of solutions to them all while speaking our internal jargoned language. In brief, they found problems we didn’t know we had and told us how to fix them and spoke our language (not some technology mumbo jumbo).
Director of Business Operations
Easy solution, high ROI
What stands out is how quickly we were able to implement Laivly across multiple teams. The setup was simple, and onboarding new users has been smooth thanks to the platform’s intuitive design. It gives me full visibility into performance and adoption, and it’s flexible enough to scale as our needs grow. Seeing both the impact and the engagement from users has made it easy to champion internally.
Anonymous
How Laivly Impacts the performance of the agents.
Sidd is a highly user-friendly transcribing tool that agents use daily on every call, greatly enhancing the quality of customer support. Its implementation is straightforward, allowing teams to quickly integrate it into their workflows. With reliable customer support and seamless integration with existing systems, Sidd ensures smooth operation and efficient case management. Features like swift notes and case linking contribute to accurate and timely note-taking, making it an essential tool for agents who rely on it frequently throughout their workday.
Team Lead
