Put Your Retail Business at the Forefront of Digital Transformation
Online commerce surged 49% in April 2020 and this rise of digital consumerism is here to stay. E-commerce and retail companies need to accelerate the implementation of digital transformation programs now more than ever and overhaul their customer experiences to reflect the landscape of online business today.
Automate More of Your Retail Contact Center Than You Ever Thought Possible.
Order Management
Help agents make, modify, track, or cancel orders quickly and seamlessly.
Product Information Support
Expertly answer product-related questions and deliver top-quality support.
Email & Social Replies
Deliver the right reply and make agent life easier with AI-drafted responses.
Significantly Improve Retail Contact Center KPIs with Attended AI Automation.
0
Week Reduction in Ramp Time
0.3%
Productivity Improvement in EPH
0%
Improvement in EHT
We power up the world's biggest brands.
See how we boost productivity, improve QA scores, and increase speed-to-production at one of the world’s largest cosmetics companies.
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