Read an excerpt from Laivly CEO Jeff Fettes’ article for Forbes about the ways attended AI can help create a smarter appeasement process.
Case Study: Concession Savings
Laivly collaborated with the leading vacation rental marketplace to reduce customer appeasement costs while preserving customer satisfaction scores.
3 Ways to Control Customer Appeasement Costs (and Build Customer Loyalty)
In virtually any industry, customer appeasement is just a cost of doing business. Offering a concession to avoid or pacify an unhappy customer pays … Read More