3 Ways Attended AI Helps Contact Centers Win at WFHWorking from home brings both benefits and obstacles, with three of the biggest challenge areas for remote CX teams involving…
Attended AI for Contact Centers: A Secret WeaponR2-D2 had Luke Skywalker. KITT had Michael Knight. Every good robot sidekick has a human counterpart with a knack for…
2021 AI TrendsWith 2020 coming to an end, reflections on the past year of tech advancements, trends, and predictions for 2021 are…
Artificial Intelligence in the Remote Workforce2020 has been a year of changes and adjustments, one of which has been the shift towards temporary or permanent…