Easy, API-Free Integration
Laivly’s AI and automation solutions work in perfect harmony with your existing tech stack, acting as an orchestration layer to connect it all. The best part? No APIs or replatforming necessary.
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Give Your Existing Systems an Instant AI Glow-Up
Laivly’s AI solutions seamlessly integrate with your existing contact center technology without requiring system changes or replatforming. Our AI agent, Sidd, operates your entire CX tech stack just like a human agent—without APIs—meaning you can achieve more than you ever thought possible.
Launch Faster
No lengthy developer time needed to get started, just standard agent-level credentials.
Save Money
Keep the tech stack you’ve curated and optimize performance metrics without a complete overhaul.
Stay Secure
Laivly never retains or stores PII, and our API-free integration limits risk.
How Does It Work?
Sidd sits directly on the desktop, surfacing relevant data and taking action across all the apps and tools used in your CX program’s workflows—the same way a human agent does. But unlike a human, Sidd is able to synthesize information across every tool and data stream in your contact center in a flash.
Because Sidd acts as an orchestration layer to connect every tool in your tech stack, our AI agent can automate workflows, facilitate efficient self-service, and guide agents to outcomes faster than ever before. Whether supporting agents or working autonomously, Sidd helps your contact center create incredible customer experiences.
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