Open Your Eyes To Data Blindness
A few weeks ago, we posted a blog about the importance of cybersecurity and protecting customer data from being breached.…
The Magic of Machine Learning
Have you ever used a maps app that helped you determine the fastest route based on current traffic? Or perhaps…
Strategic Planning with Artificial Intelligence
Artificial Intelligence (AI) is a part of the business world today, whether companies accept it or not. In fact, AI…
Artificial Intelligence & Machine Learning: A New Age of Customer Service
Today’s consumers expect fast, convenient, and efficient customer service. With the help of Artificial Intelligence (AI) and Machine Learning (ML)…
Protecting Your Brand from Cyber Crime
Cybersecurity is a hot topic these days. We live in a digital age where customers are constantly making online purchases…
Making Automation More Intelligent
Automation allows for greater efficiency and productivity for repetitive tasks, saving workers time and energy. As technology continues to evolve…
We put the “AI” in Prairie
Laivly’s Josh McPhail and Jordan Cole showed off their superpowers at the recent Prairie Dev Con held in Winnipeg on…
Happy First Birthday to Laivly
We’re celebrating our first birthday! Over the past year, we’ve been creating unique customer service solutions that pair humans with…
3 Technologies That Transform Customer Service
There’s no denying that customer service is changing. We’re on the cusp of a revolution in how customer interactions are…