A few weeks ago, we posted a blog about the importance of cybersecurity and protecting customer data from being breached. But how can a … Read More
The Magic of Machine Learning
Have you ever used a maps app that helped you determine the fastest route based on current traffic? Or perhaps you’ve asked something to … Read More
Strategic Planning with Artificial Intelligence
Artificial Intelligence (AI) is a part of the business world today, whether companies accept it or not. In fact, AI is transforming industry practices … Read More
Artificial Intelligence & Machine Learning: A New Age of Customer Service
Today’s consumers expect fast, convenient, and efficient customer service. With the help of Artificial Intelligence (AI) and Machine Learning (ML) technology, this expectation can … Read More
Protecting Your Brand from Cyber Crime
Cybersecurity is a hot topic these days. We live in a digital age where customers are constantly making online purchases and inputting their private … Read More
Making Automation More Intelligent
Automation allows for greater efficiency and productivity for repetitive tasks, saving workers time and energy. As technology continues to evolve and develop, automation capabilities … Read More
We put the “AI” in Prairie
Laivly’s Josh McPhail and Jordan Cole showed off their superpowers at the recent Prairie Dev Con held in Winnipeg on June 4 & 5, … Read More
Happy First Birthday to Laivly
We’re celebrating our first birthday! Over the past year, we’ve been creating unique customer service solutions that pair humans with artificial intelligence, machine learning, … Read More
3 Technologies That Transform Customer Service
There’s no denying that customer service is changing. We’re on the cusp of a revolution in how customer interactions are handled, performed, and tracked. … Read More