Press Release

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Laivly Brings Sidd Duo to Salesforce AppExchange, Empowering Faster, Easier Adoption of Practical AI in CX

Laivly, a pioneer in applied AI for the contact center, today announced that its Sidd Duo AI-powered Agent Assist Solution is now available on Salesforce AppExchange

Laivly Earns G2 “Users Love Us” Badge: Real Impact for Agents and Operations

Laivly is proud to announce that it has earned the G2 “Users Love Us” badge, recognition driven entirely by verified customer reviews.

UJET Announces Reseller Partnership with Laivly to Deliver AI-Powered Agent Acceleration and Simplified CCaaS Ecosystem Management

Leading AI-powered customer experience companies partner to drive faster ROI, stronger agent retention, and simplified AI ecosystem management for enterprise contact centers

Laivly and Procedureflow Partner to Bring AI-Powered Efficiency to Contact Centers

Procedureflow, a leading knowledge management software, today announced a strategic partnership with Laivly, a leader in artificial intelligence solutions for contact centers.

Forbes Names Laivly as One of Canada’s Best Startup Employers 2024

Laivly has been recognized as one of Canada’s Best Startup Employers 2024 by Forbes and Statista Inc., ranking second on the list of 200 companies across the country.

Laivly Wins Business Intelligence Group Artificial Intelligence Excellence Award for Its Generative AI and Automation Solutions

Laivly, a market leader in generative AI and automation for contact centers, has been named a winner by the Business Intelligence Group in its Artificial Intelligence Excellence Awards program.

Laivly wins Artificial Intelligence Excellence Award at the BPO Innovation Summit 2022

Laivly, a market leader in artificial intelligence and automation for contact centers, has won the Artificial Intelligence Excellence Award at the 9th Edition BPO Innovation Summit & Awards 2022 presented by UBS Forums. The Artificial Intelligence Excellence Award recognizes organizations that apply AI solutions in the workplace to solve real-life challenges.