The future is digital, but that doesn’t mean that human workers have become obsolete. In fact, the complete opposite is true; there is an increasing demand for human employees, specifically with technology skills and an understanding of artificial intelligence.

Robots are on the rise in 2020, but not just any kind of robots. This year, over half of the 1 million expected robots sold for enterprise use will be professional service robots. You may be asking, “what is a professional service robot, and how does it differentiate from other robots?”