December 9, 2025
Featured
Below is an excerpt from Laivly CEO Jeff Fettes’ interview for CIO.
Jeff Fettes, CEO of AI-based CX provider Laivly, isn’t surprised that many enterprises rebuild part of their agent stacks every few months. He sees a similar phenomenon.
“What separates out the more successful organizations with respect to AI is their ability to iterate,” he says. “What you’re seeing there is companies haven’t let go of the old way of doing things, and they’re really struggling to keep up with how fast AI itself as a technology is evolving.”
For most other major IT platforms, CIOs go through a long evaluation and deployment process, but the rate of AI advancements have destroyed that timeline, he says.
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Read the full interview: CIO – AI churn has IT rebuilding tech stacks every 90 days
