Laivly, a market leader in artificial intelligence and automation for contact centers, has won the Artificial Intelligence Excellence Award at the 9th Edition BPO Innovation Summit & Awards 2022 presented by UBS Forums. The Artificial Intelligence Excellence Award recognizes organizations that apply AI solutions in the workplace to solve real-life challenges.
Real-time AI platform proven to increase ROI, drive better customer experience, generate greater productivity and higher job satisfaction for call center agents; Laivly also … Read More
In honor of today being Star Wars Day, we thought we would give a shoutout to some of our favorite AI droids. Those intelligent … Read More
It’s no secret that the tech industry is predominantly male dominated, and has been for a long time. As we enter a new decade … Read More
Laivly’s Josh McPhail and Jordan Cole showed off their superpowers at the recent Prairie Dev Con held in Winnipeg on June 4 & 5, … Read More
We’re celebrating our first birthday! Over the past year, we’ve been creating unique customer service solutions that pair humans with artificial intelligence, machine learning, … Read More
WINNIPEG, MB, Wednesday, May 2, 2018 – 24-7 Intouch, a global customer service solutions provider, has announced a new technology division called Laivly. Laivly is dedicated … Read More