Laivly
Image

Laivly Launches Attended AI Platform to Modernize Call Centers at Scale

Real-time AI platform proven to increase ROI, drive better customer experience, generate greater productivity and higher job satisfaction for call center agents; Laivly also integrates seamlessly across the entire tech stack without the use of backend APIs
Read More
A headset sits on an open laptop resting on an office table

Attended AI Is the Future of Customer Service. Here’s What That Means for Brands.

Below is an excerpt from Laivly CEO Jeff Fettes’ article for Fast Company. Visit Fast Company to read the article in full and learn four things brands can expect as attended AI continues to gain popularity in contact centers around the world.
Read More
Image

What Star Wars Teaches Us About Robot AI

In honor of today being Star Wars Day, we thought we would give a shoutout to some of our favorite AI droids.
Read More
Image

Diversity in Tech

It’s no secret that the tech industry is predominantly male dominated, and has been for a long time. As we enter a new decade in 2020, the movement to increase not only the female population in the tech sector, but also people of diverse ethnic backgrounds, is growing.
Read More
Image

Happy First Birthday to Laivly

Over the past year, we’ve been creating unique customer service solutions that pair humans with artificial intelligence, machine learning, robotic process automation, and bot technology. In other words, we’ve been busy building the future of customer care.
Read More