USA Today Highlights America’s Best Customer Service Brands

December 18, 2025

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In a Customer Experience Magazine article, Laivly CEO Jeff Fettes shares why the next era of AI in customer service isn’t about speed alone, but about trust, context, and supporting better human decision-making in high-stakes moments. He also reveals how Laivly helps support Turo, which was recently named to USA Today‘s list of America’s Best Customer Service Brands.

Read the article here:
https://cxm.world/customer-experience/usa-today-highlights-americas-best-customer-service-brands/

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