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The future is digital, but that doesn’t mean that human workers have become obsolete. In fact, the complete opposite is true; there is an increasing demand for human employees, specifically with technology skills and an understanding of artificial intelligence.

Our recent blog post discussing tech trend predictions for 2020 identified Explainable AI as an important focus for the upcoming year. But why is it so important to understand why AI does what it does?

Can artificial intelligence show bias? As much as we’d like to believe that bias is a thing of the past, both humans and artificial intelligence (AI) can in fact show biases towards one group or another.

Robots are on the rise in 2020, but not just any kind of robots. This year, over half of the 1 million expected robots sold for enterprise use will be professional service robots. You may be asking, “what is a professional service robot, and how does it differentiate from other robots?”

User needs evolve quickly in the information management world, impacting how businesses make decisions every day. How can information management systems keep up with these changing needs in order to better serve users?

It’s no secret that the tech industry is predominantly male dominated, and has been for a long time. As we enter a new decade in 2020, the movement to increase not only the female population in the tech sector, but also people of diverse ethnic backgrounds, is growing.

A new decade of innovation is upon us. With 2019 winding to a close in the next few weeks, it’s time to think about what the future of technology will bring. The year 2020 will set the tone for the next decade of tech innovations, specifically in the areas of artificial intelligence and machine learning.

Software-as-a-Service, otherwise known as SaaS, is experiencing a continuous evolution, of which Artificial Intelligence (AI) and Machine Learning (ML) play a significant role. Why does this matter?

Historically, intelligence has typically been seen as a trait that humans possess, but as technology has advanced, artificial intelligence has also become top of mind when it comes to the concept of intelligence.

When it comes to data, no company wants private information getting into the wrong hands. Although concerns about data privacy have always been relevant, they have definitely risen to the forefront of discussion in the tech world.

For many people, hearing the words “artificial intelligence” immediately prompts thoughts of an impersonal interaction. The reality is, AI can have the exact opposite effect.